Following the fire on 17 October 2026, the main reception centre of the Lyon Tourist Office is closed. However, a temporary reception point is available just a few metres away inside the Rectangle on the Saône side of Place Bellecour.
Come and meet our advisers!
Our commitment to service continues, so our travel advisers are still available seven days a week from 9 am to 6 pm to help you organise your stay in Lyon.
Whether you need advice on exploring the city, information on upcoming events or recommendations on the best places to visit, our advisers will help you make the most of Lyon’s tourist and cultural attractions during your stay. They can provide you with brochures and tourist products, such as the Lyon City Card, guided tours and excursions, which you can book in person or online.
You can also contact them by telephone on +33 (0) 4 72 77 69 69 or via the live chat feature on our homepage.
Exceptional measures and miscellaneous information
Due to the current social unrest, we are keeping you regularly updated on site closures and transport disruptions here.