Following the fire on 17 October 2026, the main reception centre of the Lyon Tourist Office is closed. However, a temporary reception point is available just a few metres away inside the Rectangle on the Saône side of Place Bellecour.
Come and meet our advisers!
Our commitment to service continues, so our travel advisers are still available seven days a week from 9 am to 6 pm to help you organise your stay in Lyon.
Whether you need advice on exploring the city, information on upcoming events or recommendations on the best places to visit, our advisers will help you make the most of Lyon’s tourist and cultural attractions during your stay. They can provide you with brochures and tourist products, such as the Lyon City Card, guided tours and excursions, which you can book in person or online.
You can also contact them by telephone on +33 (0) 4 72 77 69 69 or via the live chat feature on our homepage.
Exceptional measures and miscellaneous information
- A curfew will be in force on the Lyon Peninsula from 9 pm on Tuesday 20 October until 6 am on Wednesday 21 October. The affected area stretches from Rue Constantine in the north to Cours de Verdun in the south. In practice, traffic and people on public roads will be prohibited within this area; however, public transport and vehicle traffic will continue to operate. Bars, restaurants, cinemas and theatres will also remain open. You can enter these venues before 9 pm and leave the restricted area if you can prove you were there before the curfew started (for example, with a receipt or cinema ticket).
- Due to a planned demonstration, the Rectangle will be closed on Saturday 24 October 2026.