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Special COVID-19 cancellation conditions

Covid-19: Guided tours and activities are returning.

The guided tours organised by the ONLYLYON Tour Guides Bureau and activities to discover Lyon, organised by its partners, are gradually returning, with content adapted to the situation and health measures in place.

Flexible cancellation conditions:

If you have already booked your tour online at visiterlyon.com: if the tour is cancelled due to an extension of the lockdown, our teams will offer a refund or to delay the tour to the date of your choice.

You may book your tour on all the time slots available online at visiterlyon.com: if the tour is cancelled due to the disease situation or an extension of the lockdown, our teams will offer a refund or to delay the tour to the date of your choice.

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Our advisors are waiting for you

Our Lyon City Experts are waiting for you at the ONLYLYON pavilion on Place Bellecour, you'll find a team available 7 days a week from 9 am to 6 pm to make your stay in Lyon unforgettable!

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